This test can be somewhat slow as 90+ nodes will be built at 1024 resolution. This helps diagnose issues in specific nodes. If enabled in the previous step, the optional diagnostics will include a detailed scan of the Windows Event Log for any additional data on Gaea and Archon crashes.īefore running tests, a benchmark build is run using all nodes available in Gaea. Watson will collect the data in plain, human readable formats. The diagnostics collection process is fairly quick. In most situations, these additional tests are not necessary and can be safely skipped unless instructed by a support technician. When you start Watson, available through the Start Menu in the QuadSpinner Gaea program group, you can choose to run optional tests. This reduces the need for us to ask you questions and get you solutions to problems at a much quicker pace. These logs help us understand your Gaea installation, your hardware and relevant drivers, and other similar information. Watson can identify patterns based on the existing application logs and certain settings, or collect crash logs from recent incidents. For example, a small setting in the Preferences may be causing an issue. Watson's goal is to identify and collect small bits of information that may not be readily apparent to the user, or may not be visible without a bit of digging. Gaea ships with Watson.exe, an advanced diagnostics tool that examines your Gaea installation as well as your general hardware configuration, and allows you to create a diagnostics package that you can submit to our Technical Support for assistance.
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